Using HeartDash

HeartDash is the member dashboard at heartbadge.com. After you sign in, it is the source of truth for your membership status, badge availability, orders, rewards balances, security settings, and notifications.

What you’ll find

• Membership home. Active memberships, badge status, and the next action when something is still finalizing.
• Orders & memberships. Purchase history, seat packs, and fulfillment state.
• Notifications. Account notices, security alerts, and product updates.
• Rewards. Available and restricted balances, send and receive, cashout readiness.
• Security. Email verification, passkeys, two-factor authentication, and linked destinations.
• Programs. Event participation, Ambassador, and partner program access.

How to use status in HeartDash

Prefer the action shown on a record over any how-to that assumes a finished state. If an order is still pending or finalizing, wait for the dashboard status to change before creating a second purchase. When a record shows needs attention, open it and follow the recovery path offered there.

Feature availability

Some controls appear only when they apply to your account, ownership, region, or program. A page marked "Rolling out" or "Horizon" in these docs may not yet appear in HeartDash. See Understanding Feature Status.

Get help

Start with the FAQ and Troubleshooting guides. If a record is stuck or the displayed state does not match what you completed, contact support@heartbadge.com.