Buying Group Seats

A group order purchases a quantity of membership seats for a team, organization, event, or cohort. Paying for the order does not immediately assign those seats to individual members. The order must first complete its payment and finalization lifecycle.

Before checkout

Confirm the membership tier, seat quantity, purchaser email, and organization details shown in checkout. The checkout screen is the source of truth for the price, available payment methods, and any limits that apply to the order.

Complete payment

Group checkout only shows payment methods currently available for that order. These may include HandCash, a Mercury bank invoice, or a supported Solana payment when enabled. Avoid opening a second order while the first payment is still pending.

Payment confirmation is not seat release

Group orders can enter a protection or settlement window after payment is confirmed. During this period, the order remains visible but seats may not yet be available for assignment. This protects the purchaser, recipients, and the membership inventory while the order finalizes.

When seats become available

Seats become manageable after the dashboard marks the group order as finalized or ready for issuance. The Groups area shows the purchased quantity, seats already issued, seats still available, and any action required from the purchaser or administrator.

Keep the order record

Save the order confirmation and any bank invoice or wallet transaction reference. If support is needed, provide the purchaser email, organization name, approximate purchase time, seat quantity, and the order status shown in the dashboard. Never send bank credentials, private keys, or verification codes.

See Payment Methods and Receipts and Billing for payment-state details.