How to Purchase

HeartBadge purchases begin on an official program or HeartBadge checkout page. The exact tiers and payment methods can vary, but every purchase moves through the same basic stages: order creation, payment, confirmation, and finalization.

1. Choose what you are purchasing

Select the membership tier or purchase type that matches what you need. Checkout may offer an individual membership, a gift, or a group order with multiple seats. Review the quantity, included benefits, and total before continuing.

2. Enter accurate contact information

Use an email address you can access. HeartBadge uses it for order updates, verification codes, invoices, and account recovery. A typo can delay both payment confirmation and membership activation.

3. Choose an available payment method

Checkout only displays methods currently available for that purchase. These can include HandCash, a Mercury bank invoice for ACH, or a supported stablecoin payment on Solana. See Payment Methods for the current details.

4. Complete the payment request

Follow the instructions shown by checkout. For HandCash or Solana, approve or send the exact requested amount. For ACH, use the secure Mercury invoice associated with your order. Do not create another order simply because the first payment is still pending.

5. Track the order state

A submitted payment is not always a finalized membership. Your order can move through the following stages:

1. Order created: checkout recorded your purchase request.
2. Payment pending: HeartBadge is waiting for payment confirmation.
3. Payment confirmed: the payment was accepted or verified.
4. Protection or settlement window: certain benefits remain pending while the order finalizes.
5. Membership finalized: the membership, gift units, or group seats become available.

6. Verify your email and finish setup

Enter the six-digit verification code sent to your email when prompted. Full memberships may require email verification and security setup before badge minting. Lite memberships can finalize automatically after payment and the applicable protection window, but verifying your email is still necessary to manage the account securely.

7. Open your dashboard

The dashboard shows your order status, membership, gifts, or group seats. Pending items remain visible while payment, verification, or finalization is still in progress. Follow any action shown there instead of placing a duplicate order.

Buying for someone else

Use the gifting flow rather than purchasing an individual membership under another person's details. For larger purchases intended for a team or organization, choose a group order so seats can be issued after the order finalizes.

Purchasing terms

Order

A purchase request created by checkout.

Payment confirmation

Evidence that the selected payment rail accepted or verified the payment.

Protection window

A temporary period before certain purchased benefits are released.

Membership finalization

The point when the membership, gift units, or group seats become available.

Badge minting

Creation of the member's badge after the required steps are complete.

If something does not complete

Check your dashboard and email first. Bank payments can remain pending while ACH processes, and all payment types can require confirmation or review. Contact support@heartbadge.com before paying again if the first order still appears active.